Q. How can I get an appointment?
A. To schedule an appointment, please call (773) 834-9000. Your contact for scheduling is Tania Owens. You may also send an email to: tania.owens@uchospitals.edu
Q. Will you need my medical records from other health care providers?
A. If you would like our physicians to review your records, we can assist you in obtaining them.
Q. Are there any dietary restrictions prior to my appointment?
A. Please do not eat anything, and drink only water, after midnight the night before your visit. We will provide you with a light breakfast after your blood has been drawn for lab tests.
Q. What should I wear?
A. We recommend that you wear casual clothing and tennis or gym shoes for the day. This will make it easier to perform the exercise stress test.
Q. Where is the Program for Personalized Health & Prevention located?
A. We have two locations. We are located in Suite 4A in the Center for Advanced Medicine at 5758 South Maryland Avenue in Chicago. Our downtown Chicago office is located at 150 E. Huron, on the 9th Floor. Our phone number is (773) 834-9000.
Q. Where can I park at the University of Chicago Medical Center?
A. It is easiest to use our valet parking service. Simply drive to the front entrance of the Center for Advanced Medicine and give your car to a valet. If you prefer to park your own car, there is a parking garage on Maryland Avenue. At our Huron location there is parking in the building. If you are scheduled for the full day we will take care of the valet fee and call for your car at the end of your visit.
Q. How long is a cab ride from the Loop?
A. The average travel time is about 15 minutes. But it may take longer during high traffic hours.
Q. How long will my visit to the University of Chicago take?
A. We ask that you plan to spend the day with us. Your day here starts at 7:45 a.m. and can be completed anywhere between 4:00 p.m. and 5:30 depending on how the day flows and if additional test have been ordered.
Q. Is my program physician a specialist?
A. Our Personalized Health & Prevention physicians are all a board-certified in internal medicine. They are trained to diagnose and treat a wide range of health problems.
Q. Is there a secure place in your office for me to put my belongings?
A. The Personalized Health & Prevention Suite is secure at all times, and you can feel comfortable leaving your personal items here.
Q. Will I have access to a phone?
A. A. We provide you with phone and fax access for your convenience.
Q. Should I bring work to do?
A. goal is to minimize any wait times so you won't have much free time. It is best if you keep yourself available for your scheduled appointments.
Q. Will I have a chance to eat breakfast? What about lunch?
A. Yes time will be allotted for both Breakfast and Lunch between your scheduled appointments.
Q. When will I get the results of my lab tests?
A. You will generally receive all test results at the end of your visit here. Results from any tests still outstanding will be sent to you.
Q. If I need follow-up testing, how do you arrange it?
A. Our staff will assist you in making initial follow-up appointments that may be recommended by your Program physician.
Q. Will the results of my exam be sent to my regular physician?
A. Only at your request. If you would like us to, we would be happy to forward test results to your primary care physician.
Q. How does the Program for Personalized Health & Prevention ensure that my health information is kept confidential?
A. We take patient privacy very seriously at the University of Chicago Medical Center. We have strict policies and procedures that dictate the handling of paper and electronic information that contains confidential data.
Q. What methods of payment are acceptable?
A. We accept personal checks or credit cards (American Express, Visa, Mastercard).
As you would expect, all findings in the Program for Personalized Health & Prevention are held in strictest confidence. Test results and your medical report are sent to others, such as your personal primary care physician, only at your request.